privacy policy
privacy policy
- Introduction
When customers use our shop, our shop may obtain personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act")) and other information relating to individual customers (hereinafter referred to as "customer information").
When handling customer information, our shop will comply with the Personal Information Protection Act, other related laws and guidelines, as well as the privacy policy established by our shop below (hereinafter referred to as "this Privacy Policy").
- Applies to
This privacy policy applies to all customer information acquired by our shop when you use our shop.
- Customer information acquired by this shop
Our shop obtains the following customer information in various ways, including: a. when customers directly input the information on our shop's services; b. when customers provide the information to our shop by email, post, in writing, by telephone, etc.; and c. when the information is collected when customers use or view our shop's services.
Information acquired when a customer purchases a product, etc.
- Basic information such as your name, address, occupation, etc.
- Your contact information, such as your phone number and email address
- Your bank account details and other information
- Other information about customers and their purchases of products, etc.
Other information we collect when you use our store
- Information regarding the use of our shop, such as the products purchased by the customer
- Information regarding your payment status on our shop
- Cookies, IP address, device type, mobile device identifier, browser type, browser language, referring URL, platform type, number of page views, page view time, and the date and time of activity on our app or website when you use our shop
- Other information regarding your use of our shop
Information acquired through surveys conducted by our shop on customers
- Your responses to questionnaires regarding your use of our shop, your requests regarding our shop, etc.
- Other information regarding customer surveys
- purpose of use
Our shop will use the customer information described in 3. for the following purposes.
Providing services related to our shop to customers, etc.
- To confirm purchases of products, etc. made through this shop
- For billing, payment and confirmation regarding this shop
- To provide other services related to our shop to customers
Improving services related to our shop and proposing new services, etc.
- To conduct research and analysis regarding the usage status and usage patterns of this shop
- To conduct surveys regarding our shop for customers
- To send rewards for cooperation in surveys, etc.
- To improve and enhance services related to our shop and to develop new services
- To customize the content of services related to our shop to suit individual customers
- To plan and develop new services
- To improve the quality of our shop's services
To provide information about services related to our shop, respond to customer inquiries, etc.
- To contact and provide information regarding services related to our shop
- To confirm applications for email distribution services and to deliver emails
- To provide information about campaigns
- To send prizes for contests that you have entered
- To provide information on new products, services, etc.
- To notify you of important changes to our shop's services, such as changes to our terms of use
- To respond to customer inquiries, requests, etc.
- To appropriately communicate with customers regarding their use of our shop
Advertising, marketing, etc.
- To deliver, display and measure the effectiveness of our shop's advertisements
- To implement other advertising and marketing measures
Management and operation
- To confirm your usage status and registration information for services related to our shop
- To check your compliance with the terms and conditions
- To deal with customers suspected of or found to be violating the terms of use and to resolve other issues related to the operation of our shop
- To implement other measures necessary to ensure safe use by customers and maintain the quality of services related to our shop
- Regarding the entrustment and provision of customer information to third parties
Our shop may provide or entrust customer information to a third party in the following cases. In such cases, our shop will, as necessary, screen the recipient to see if they meet our standards, entrust or provide customer information under our appropriate supervision, and will take into consideration the contents of any contracts to ensure that customer information is managed appropriately.
Consignment and provision to business partners
When outsourcing all or part of the business to other companies in order to process customer information, provide information to customers, conduct campaigns and surveys, and conduct research or analysis on the usage of services related to our shop, etc.
Consignment and provision to our cooperating businesses and partners
When entering into cooperative or partnership relationships with other companies to provide services related to our shop (including when entering into cooperative or partnership relationships with advertising distribution service providers, advertising agencies, and other advertising-related businesses for the purpose of distributing, displaying, or measuring the effectiveness of our shop's advertisements).
Provision to successors, etc. in connection with business succession, etc.
When the business, including services related to our shop, is transferred to another company through a merger, company split, business transfer, etc. (This includes cases where our shop establishes a separate corporation and transfers our shop's business to said corporation.)
Provision based on laws and regulations
When requested to provide customer information by a court, administrative agency, supervisory authority or other public institution based on laws and regulations.
To resolve disputes with third parties
When we determine that providing customer information is necessary to resolve disputes with third parties or to protect the rights and interests of customers or third parties of our shop's services
- management
Our shop will strictly manage customer information to prevent loss, destruction, falsification, unauthorized access, leakage, etc. As stated in 5., our shop may outsource the handling of personal information to other companies, etc., in which case our shop will provide appropriate supervision to the company in question.
- Use of Google Analytics and Cookies
Use of Google Analytics
Services related to this shop use Google Analytics to investigate and analyze customer usage and behavior. Data collected through the use of Google Analytics is managed in accordance with Google's privacy policy. For details about Google Analytics and opt-out procedures, please see the " Google Analytics Terms of Service " and " How Google uses information collected from sites or apps that use Google services ."
Use of Cookies
Services related to this shop may use cookies and similar technologies for the purposes of improving convenience, analyzing statistical data, and delivering, displaying, and measuring the effectiveness of advertisements.
Cookies are text data that are stored on your device when you access services related to our shop.
You can restrict or reject cookies at your discretion through your browser settings, etc., but if you make such a choice, you may not be able to use the services related to our shop properly.
- Correction of customer information by our shop
If there are any changes to your customer information that may hinder billing or payment, such as the name of your city, town, or village, postal code, or the name of your financial institution, we may need to change the customer information registered with our shop.
- Confirmation and correction of customer information by customers, disclosure of retained personal data, etc.
You may take the following actions regarding the handling of your information:
Confirmation and correction of customer information
You can review and correct the customer information you have registered at any time.
Disclosure of personal data held
If a customer requests disclosure of personal data held by the Shop or records relating to provision to a third party, the Shop will disclose such data without delay, except in the following cases:
- When disclosure is likely to harm the life, body, property, or other rights and interests of the individual or a third party
- When disclosure is likely to seriously impede the proper conduct of our shop's business
- When disclosure would violate laws and regulations
Correction of retained personal data, etc.
If the Shop receives a request from a customer to correct, add, delete, erase, stop using, or stop providing to a third party personal data held by the Shop, the Shop will investigate and confirm that the request is made by the customer himself/herself or an agent appropriately authorized by the customer, and that the request meets the relevant legal requirements, and will respond in accordance with the law. Please note that there may be cases where we are unable to respond to a customer's request directly due to technical limitations, etc.
- Disclaimer and Notices
Use of websites of other businesses
This shop is not responsible for the protection of your personal information on the websites of other businesses or individuals (including websites accessed by links from the website used by this shop when providing services related to this shop). Please carefully check the content of the relevant website before using it.
Information to verify your identity
We ask that you keep all personal information used to verify your identity strictly confidential, to prevent it from being lost, forgotten, or disclosed to a third party.
- Changes to the Privacy Policy and Confirmation of the Latest Privacy Policy
Our shop may change the contents of this privacy policy as appropriate.
When using services related to our shop, please be sure to check the latest privacy policy.
When the Shop modifies this Privacy Policy, the Shop will notify or inform customers of the modification, the content of the modification, and the effective date. In addition, when the modification of this Privacy Policy requires the consent of the customer by law, the Shop will obtain the customer's consent to the modification of this Privacy Policy (including the fact that the customer is deemed to have agreed to the application of the modified Privacy Policy if the customer uses the Shop after the notification or informing of the modification or does not take procedures such as canceling registration within the period specified by the Shop).